In December 2025, the council's work session and a regular meeting agenda both listed a 'Sewer Credit Settlement Agreement' for consideration, with a packet describing a settlement to refund a resident for sewer charges on a property that was never connected to sewer service.
IssueBaldwinunder consideration
Baldwin council considers settlement over resident's sewer billing dispute
A Baldwin resident says she was billed for sewer service for years despite never being connected, and the city has now drafted a settlement to credit her back.
Latest
December 9, 2025: Sewer Credit Settlement Agreement
What happens next
No next step has been documented.
At a glance
What this means now
The story
In January 2025, Baldwin City Council heard a complaint from resident Sheena Chambers that she had been charged for sewer service every month since 2017 even though her home was never connected to the city sewer system, seeking a refund of about $2,000.
By August 2025, Chambers told the council the sewer charges had stopped appearing on her bill that January, but said the city still owed her just over $5,300 in total sewer charges billed over the years.
In December 2025, the council's work session and a regular meeting agenda both listed a 'Sewer Credit Settlement Agreement' for consideration, with a packet describing a settlement to refund a resident for sewer charges on a property that was never connected to sewer service.
What happened
How this issue got here
Open any step for its supporting record. A proposal remains labeled as proposed until later evidence establishes an outcome.
Appeared on agendaproposedSewer Credit Settlement Agreement
Sewer Credit Settlement Agreement
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Sewer Credit Settlement Agreement
Sewer Credit Settlement Agreement
Appeared on agendaproposedSettlement agreement to refund a resident for sewer service charges on a property not connected to sewer service
The City has charged the Citizen for sewer services which were not connected to the
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Settlement agreement to refund a resident for sewer service charges on a property not connected to sewer service
The City has charged the Citizen for sewer services which were not connected to the
Appeared on agendaproposedSewer Credit Settlement Agreement
Consideration/Approval of Sewer Credit Settlement Agreement
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Sewer Credit Settlement Agreement
Consideration/Approval of Sewer Credit Settlement Agreement
DiscusseddiscussedResident Sheena Chambers' sewer billing dispute over charges since 2017 despite no sewer connection
Chambers said that the sewer charges stopped appearing on the bill in January,
but that the City owed her money for the total sewer billed - just over $5,300.
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Resident Sheena Chambers' sewer billing dispute over charges since 2017 despite no sewer connection
Chambers said that the sewer charges stopped appearing on the bill in January, but that the City owed her money for the total sewer billed - just over $5,300.
DiscusseddiscussedSheena Chambers' complaint about sewer charges despite no sewer connection, seeking ~$2,000 refund
she has been charged for sewer every month since 2017 despite her home not being connected to the City sewer system
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Sheena Chambers' complaint about sewer charges despite no sewer connection, seeking ~$2,000 refund
she has been charged for sewer every month since 2017 despite her home not being connected to the City sewer system
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